When creating letters to send to creditors, it's crucial not to skip this step. If you don't confirm the creditor, the letters will still generate, but the address field will be left blank.

Troubleshooting solutions:

- Start by clearing cookies, cache, browser history, and logging in/out to see if it resolves the issue.

What if I'm not sending letters to the creditors, but I keep getting this pop-up?

- The work-around is to STILL select the addresses for the data furnishers. It doesn't really matter who you select since you're not sending them anyway; this is just a way to bypass the pop-up.

I selected the data furnishers, but I'm still getting the pop-up?

- The work-around at this point is to select data furnishers for ALL accounts, including the positives. This doesn't mean the positive items will be included in your attack letter. It's just another way to bypass the pop-up. It might be a bit of a pain, but it has worked for me in the past, although it's a rare occurrence.